Careers in Logistics-Tech Startups | Pranay Prakash @ Delhivery
The logistics and tech industries are growing at breakneck speed, opening up exciting career opportunities for young professionals. But with so much happening, how do you figure out where you fit in?
I spoke with Pranay Prakash, former Head of People Operations at Delhivery, about how you can carve out a career in this space. Read on to know more.
The Changing Face of Logistics Tech
Logistics tech isn’t just about moving packages—it’s about solving complex problems at scale. As Pranay explained, this industry combines traditional logistics with cutting-edge tech to create smarter, faster, and more efficient systems.
Think about the rise of e-commerce. Every time you order something online, there’s an intricate web of operations, technology, and customer service ensuring it gets to your door. And this is where the magic of logistics tech happens.
What’s exciting? Companies are actively searching for young professionals who can think on their feet, adapt to constant change, and bring fresh ideas to the table.
Where Do You Fit In?
The logistics tech space is a playground for problem-solvers, and there’s no shortage of career paths to explore. Here are a few that stood out during the discussion:
Operations Management
Do you want to oversee massive warehouse operations or lead a team to deliver seamless supply chain solutions? Operations management is all about making things run like clockwork. And here’s the kicker—young professionals in this field are often trusted with huge responsibilities early on.
Tech-Driven Roles
With technology revolutionizing logistics, there’s a growing need for people who can implement automation, analyze data, and develop tools to improve efficiency. If you’ve got a knack for tech and enjoy optimizing processes, this is your playground.
Customer Service and Support
In logistics, customer satisfaction is key. Professionals in this area ensure that customers receive their packages on time and handle any issues that may arise. Pranay highlighted the importance of going the extra mile, saying, “You have to get those shipments out. You cannot come back and say that two people were not enough.” This mindset is crucial for anyone looking to excel in customer-facing roles.
Supply Chain Strategy
If you’re interested in the bigger picture, consider a role in supply chain strategy. This involves analyzing market trends, optimizing processes, and developing strategies to improve efficiency.
What Sets You Apart
Success in logistics tech isn’t just about skills—it’s about your mindset.
Be Adaptable: This industry evolves fast. Pranay emphasized that being open to learning and adapting quickly is critical.
Take Ownership: Employers love people who don’t just see problems but jump in to solve them. One story that Pranay shared during our conversation stood out: a team member used his personal mobile hotspot to keep operations running during downtime. That’s the kind of dedication that shines.
Communicate & Collaborate: Logistics is a team sport. Whether it’s coordinating across departments or brainstorming with tech teams, soft skills like communication and teamwork are non-negotiable.
How to Get Started
If logistics tech excites you, there’s good news: more colleges are launching programs tailored to this field. Graduate programs in e-commerce logistics, combined with initiatives from organizations like the Logistics Sector Skill Council, are designed to give you the tools to succeed. Dive into internships, explore online certifications, and stay curious.
Final Thoughts
The logistics tech startup space isn’t just about moving goods; it’s about solving problems that power the global economy. If you’re adaptable, proactive, and eager to learn, the opportunities here are endless.
So, what’s stopping you? Dive into this conversation, explore, and find your path in logistics tech. The future is waiting for you to make your mark.
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As always, I’d love to hear your thoughts! Whether it's about this episode or ideas you’ve been playing around with, shoot me an email at ad@thepodium.in. Your feedback keeps these conversations going, and I’m always up for chatting about your startup ideas too.
Until next time,
Your Host,
Akshay Datt